Shipping policy

1. We offer free local delivery within 10 miles from Benenden - Kent

2. We offer free delivery on orders over £35

3. We aim to post orders within 2-3 working days

4. You should be receiving your package within 3-4 working days after shipped*

5. When possible we re-use paper and boxes for your our shipping

6. Bespoke orders should be delivered within 7 working days, this is due to the custom orders being made on request. 

7. Delivery of all orders will be done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly send us a mail at contact@candlewise.co.uk within 2 hours of placing the order.

*during busy periods or strikes delays might be expected

International Orders – Customs & Import Charges

We are delighted to deliver Candle Wise fragrances beyond the UK!

Please note that international orders may be subject to import VAT, customs duties and clearance or handling fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are not included in our product prices or shipping fees and are the responsibility of the recipient. Any applicable charges may be collected by the local customs authority or delivery provider before delivery.

We recommend checking your country's import requirements before placing an order.